Help centre

Frequently asked questions

Everything schools and parents ask us before joining myEDIFIS.

What is myEDIFIS?
myEDIFIS is a complete school management platform built for Cameroon secondary schools: student records, marks and report cards, sequences and mastersheets, attendance, fees, timetables and parent communication, in one place, in English and French.
Does it work without internet?
Yes. The mobile app keeps working when the network drops, teachers can view their lists and continue working, and everything syncs when the connection returns. The web dashboard needs a connection, but it is light enough for slow ones.
How does my school join?
Use the get started section on the homepage or contact us on WhatsApp. We set up your school's own private space (your-school.myedifis.com), load your classes and students, and train your staff. Most schools are running within days.
Is each school's data separate and safe?
Yes. Every school gets its OWN private database, your data is never mixed with another school's. Access is role-based (a teacher only sees their own classes), everything travels encrypted (HTTPS), and nightly backups protect against loss.
What do parents get?
Parents install the free Android app, sign in with their phone number and a PIN from the school, and see their child's results, attendance, fees position and school notices, even children in different schools, from the same account.
How do teachers enter marks?
Three ways: type them in the app, fill the school's Excel template and upload it, or simply photograph a handwritten mark sheet, myEDIFIS reads it and asks the teacher to confirm before anything is saved.
Does it handle report cards and mastersheets our way?
Yes, per-sequence columns, ranks, class statistics, council decisions and the formats Cameroonian schools actually use, both GCE grammar and (coming) other systems. Report cards print as clean PDFs.
What does it cost?
Pricing is per school and depends on size. Talk to us, beta partner schools get preferential terms.
Which phones does the app support?
Android 8 and newer (the large majority of phones in Cameroon). Download it from myedifis.com/app.apk. iOS is coming.
Who do I call when something goes wrong?
WhatsApp 674 072 084, a human answers. School admins also have a direct line during onboarding.
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